Fg61 Privacy Policy — Keeping Your Data Safe

1 Introduction & Scope

Fg61 (referred to as "we", "the platform", or "fg61") is a licensed online betting and gaming platform. This Privacy Policy explains what information we collect about you when you use fg61, how we use it, and how we keep it secure.

By visiting the fg61 website, creating an account, or using any of our services, you agree to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.

This policy applies to all users — whether you're a registered member or just browsing. We believe transparency is the best policy, so every aspect of how we handle your data is explained in full here.

2 What Information We Collect

Fg61 only collects information that is necessary to provide services, ensure security, and meet legal obligations. Below is an overview of the data we collect, organized into three categories:

A) Information Provided Directly

Information you voluntarily provide when registering or using services on fg61:

• Full name, date of birth, and gender.
• Email address and mobile number.
• Mailing address and country of residence.
• Identity verification documents (copies of national ID, passport, etc.).
• Payment information (mobile banking number, bank account details).
• Information provided when contacting customer support.

B) Automatically Collected Information

Information collected automatically when you use fg61:

• IP address and device type.
• Browser type and operating system.
• Pages visited, time spent, and navigation patterns.
• Referral URL (where you came from before visiting the site).
• Login history, betting activity, and transaction records.
• Information collected through cookies and similar tracking technologies.

C) Information Received from Third Parties

In some cases, we may receive information about you from trusted third parties:

• Transaction verification data from payment providers such as bKash and Nagad.
• Verification results from identity verification services.
• Risk assessment data from fraud prevention services.

Data Type	Collection Method	Mandatory
Name & Contact Information	Registration Form	Yes
Identity Documents	KYC Verification Process	Yes
Payment Information	Deposit/Withdrawal	Yes
Browsing Data	Cookies & Log Files	Partial
Betting History	Platform Activity	Yes

3 Purpose of Data Use

Fg61 uses collected information only for specific, legitimate purposes. We never use data beyond what is necessary. Our primary purposes for using your information are:

• Account Management: Completing registration, verifying login, and keeping your account secure.
• Identity Verification (KYC): Verifying age and identity as required by legal obligations.
• Payment Processing: Processing deposits, handling withdrawals, and maintaining transaction records.
• Customer Support: To resolve your complaints and queries quickly and effectively.
• Fraud Prevention: Detecting suspicious activity and maintaining platform security.
• Anti-Money Laundering (AML): Monitoring transactions to ensure legal compliance.
• Service Improvement: Analysing user experience to improve the platform.
• Marketing Communications: Keeping you informed about relevant offers and promotions, with your consent.

4 Data Sharing & Disclosure Policy

Fg61 does not sell your personal data to third parties. However, in certain circumstances, we may share limited information with trusted partners:

Service Provider Partners

Limited information may be shared with certain third parties that support fg61's operations:

• Payment gateways and mobile banking services.
• Identity verification service providers.
• Technology infrastructure and cloud service providers.
• Customer support software providers.

All partners operate under strict confidentiality agreements and may only use your information for specified purposes.

Legal Obligations

Fg61 may be legally required to disclose information in the following circumstances:

• Court orders or government directives.
• Assisting financial intelligence agency investigations.
• Suspected money laundering or terrorism financing.
• Regular audits by licensing authorities.

5 Cookie Policy

Fg61 uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.

Cookie Types	Purpose	Duration
Essential Cookies	Login sessions, security, core functionality	Until end of session
Functionality Cookies	Language preferences, user settings	1 year
Analytics Cookies	Collecting site usage statistics	2 years
Marketing Cookies	Displaying relevant advertisements	30 Days

You can block or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

6 Data Retention Period

Fg61 retains your data only for as long as necessary. Retention periods are determined based on legal obligations and business requirements:

• Account Information: A minimum of 5 years after account closure.
• Transaction Records: Up to 7 years as required by legal obligations.
• KYC Documents: 5 years after account closure.
• Betting History: 3 years for dispute resolution.
• Customer Support Communications: 2 years.
• Cookie Data: Based on cookie type (see Section 5).

Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified.

7 Your Rights

Fg61 believes you have full ownership of your personal data. We uphold the following rights:

• Right to Access: You may request to see what information we hold about you.
• Right to Rectification: You may request corrections to any information that is inaccurate or incomplete.
• Right to Erasure: You may request deletion of your data, subject to certain conditions.
• Right to Restrict Processing: You may request that your data be used only for specific purposes.
• Right to Data Portability: You may request a copy of your data in a structured, portable format.
• Right to Object: You may object to your information being used for marketing purposes.

In certain cases, legal obligations may prevent us from deleting specific data — we will clearly explain the reasons if this applies.

8 Children's Privacy

Fg61 is an 18+ platform. We do not knowingly collect information from anyone under the age of 18. Any account found to belong to a minor will be closed immediately and all associated data will be deleted.

9 Our Security Measures for Data Protection

Fg61 uses industry-leading security technology to protect your data. Our security framework includes:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Firewall Protection: Advanced firewall systems prevent unauthorised access.
• Regular Security Audits: Independent third-party experts conduct regular security assessments.
• Two-Factor Authentication (2FA): 2FA is available for added account security.
• Staff Training: All staff receive regular training on data privacy.
• Data Backup: Regular encrypted backups are stored in secure locations.

Please keep in mind that no method of transmission over the internet is 100% secure. We strongly recommend using a strong password and keeping 2FA enabled on your account.

10 Privacy Policy Changes

Fg61 may update this Privacy Policy from time to time. When changes are made, we will take the following steps:

• The "Last Updated" date at the top of this page will be revised accordingly.
• Registered users will be notified by email of any significant changes.
• At least 7 days' notice will be given before any significant changes take effect.

Continued use of fg61 after any changes take effect will be considered acceptance of the revised policy. We recommend visiting this page regularly to stay informed.

11 Contact & Complaints

For any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us:

• Email: support@fg61.bet
• Response Time: Within 24–48 hours.
• Data protection request turnaround time: 30 business days.

Feel free to reach out if you have any questions about our Privacy Policy or concerns regarding your data. We're always here to help.